In a rave review, The Nation calls USERS “The First Great Novel About Virtual Reality”, saying:
"Users asks its readers to wonder what lurks in the depths of any given person’s mind—or, more alarming, what technology and the Internet may have inserted there—and whether those depths are, perhaps, shallower than they used to be. . . . Among the novel’s strengths is Winnette’s ability to capture the dissatisfaction that life online generates. . . . Miles's downward spiral is an effective and upsetting reminder that there’s more to lose on the Internet than just time and money."
https://www.thenation.com/article/culture/users-colin-winnette-review/